Sonntek, Inc. Customer Privacy Policy
Sonntek, Inc. endeavors to protect the privacy of your information. This privacy policy covers the digital information practices of Sonntek’s website.
This website is the responsibility of Sonntek, Inc., Inc. which can be contacted by mail at 125 Pleasant Avenue, Upper Saddle River, NJ 07458 Attention: Compliance Department; or by e-mail at Sonntek@aol.com. The Web server on which this Web site is maintained by Sonntek, Inc., (“Sonntek”, “we”, “us” or “our”).
1. Our Commitment to Protecting Your Privacy
Your privacy is important to Sonntek. To understand how we collect, store and use certain personal information that you share with us and to learn about choices you have concerning how we use this information, please read the privacy policy stated herein (“Privacy Policy”), which applies to all products and services offered by Sonntek (“Service”).
This Privacy Policy sets out the basis on which any Personal Data which we collect from you, or that you provide to us, will be processed by us. In this Privacy Policy, the term “Personal Data” means data relating to a living individual who is or can be identified either from the data or from the data in conjunction with other information that is in, or is likely to come into, our possession.
The following policies apply to www.Sonntek.com. Sonntek is not responsible for the privacy practices or the content of any other Web sites that are hyperlinked to or from Sonntek.com.
2. Information we collect from you
You can browse Sonntek.com and our products online without disclosing any information about yourself. However, to receive access to the site’s advanced cart features and services, we ask that you register by providing certain personal information.
a. Data provided by you — If you wish to order products on this Web site, you will be asked for Contact Information (your name, phone number and e-mail address), Shipping Address, Billing Address and Method of Payment (either a valid Sonntek Account Number or a Credit Card Number). All pages on this Web site have encryption protection. However, some pages to which you link from this site may not be encrypted. (see Data Security below).
b. Data collected directly by us — During web browsing, Sonntek collects the domain name, IP address, computer type and browser type of site visitors. This information is aggregated and used internally for statistical analysis of visitor activity and usage trends. This information may also be used at the visitor’s request to provide technical support.
3. Why we collect data from you
Personal information is collected from you in order to provide, improve and ensure delivery of customer service, including optimization of ordering processes, communication of new services and personalization of how our content is presented to you.
4. Session Tracking and “Cookies”
The product selection and ordering process requires that each Web page recognize your entire visit to the site – a technology known as a “session tracking.” One way to accomplish session tracking is to save “cookies” to your computer. Sonntek may use cookies, or functionally equivalent technology, to accomplish session tracking.
Session tracking through the use of cookies allows you to place products in your Shopping Cart while browsing for other products and enables you to avoid re-entering data on multiple pages. In short, session tracking and the use of cookies help to make your visit to Sonntek.com more efficient and more convenient.
Sonntek does not use cookies or the information obtained through cookies for any purpose unrelated to your activities on Sonntek.com. Sonntek does not obtain personal information about you (such as your name, address, telephone number, or social security number) through the use of cookies or any other electronic means via Sonntek.com unless you voluntarily supply that information to us through the registration process or other communications.
Please note: The “session ID” is assigned to each session. If you visit Sonntek.com and leave for any reason, your ID will have changed when you return. If you were a logged-in Registered User for the previous session, any items you placed in your Shopping Cart will be saved for you. If you were not logged in, those items will be lost.
5. Data Collected During Ordering
If you wish to order products on Sonntek.com, you will be asked for Contact Information (your name, phone number and e-mail address), your Shipping Address, Billing Address and Method of Payment (either a valid Sonntek Account Number or a Credit Card Number). All pages on this Web site have encryption protection. However, some pages to which you link from this site may not be encrypted. We store all personal data in a private database that is not connected to the Internet. The Billing Address and Method of Payment is used only by Sonntek to secure payment for your order. Your Contact Information and Shipping Address may be shared with a product’s manufacturer, if the product is shipped directly from the manufacturer. Order information will not be used for unauthorized purposes.
6. Data Security
To prevent unauthorized access, maintain data integrity, and ensure the correct use of information, Sonntek has instituted a wide array of policies, procedures, and mechanisms to secure and protect the information we collect online.This site uses Secure Socket Layer encryption in the transmission of all information. All pages on this Web site have encryption protection. However, some pages to which you link from this site may not be encrypted. Sonntek stores all personal and financial data in a private database that is not connected to the Internet. Although no systems or safeguards can be guaranteed as foolproof, our databases are protected from unauthorized access by firewalls, passwords and other mechanisms.
7. Your Consent
Any information provided to us by site visitors in purchase orders, registration forms, and surveys will be used only for the authorized purposes stated herein. We do not sell or otherwise provide any of this information to mailing list companies or other similar database organizations.
You may also choose to receive promotional literature via e-mail or postal mail. Consent to receive such information may be obtained through “opt-in” forms on the Sonntek website. Receiving such information from Sonntek without “unsubscribing” from future communications will also be considered by Sonntek as consent to continue such communications.
If you wish to be removed from our database, you can call 201-236-9300, or e-mail us at sonntek@aol.com, or unsubscribe to any specific email communication. If you tell us that you do not wish to have this information used as a basis for further contact with you, we will respect your wishes.
8. Marketing of New Features and Promotional Information
Occasionally, Sonntek may wish to inform you of new features of the site, special product promotions, contests or other marketing programs.
If you have registered, you will be offered these announcements via e-mail or postal mail. You can activate or deactivate the transmission of these announcements to you by requesting access to your email preferences.
Certain areas of the site will inform you of how to take advantage of any contests, promotions, publications, and special benefits which may be offered from time to time. These areas may require you to provide personal information, such as but not limited to your name, address, contact information and/or purchasing history. This information may be used to determine your eligibility and may be provided to Sonntek vendors whose products may be of interest to you.
9. Contact from Sonntek
Sonntek may need to contact you for sales information, customer service or technical support. Please contact us if you do not wish us to continue contacting you for any of these purposes.
Sonntek reserves the right to contact site visitors regarding their account status and changes to any relevant agreements or policies.
Sonntek reserves the right to change this policy at any time by notifying visitors of the existence and location of the new or revised privacy policy.
10. Your rights and contacting us
a. General rights
You have the right (subject to various exceptions and in accordance with data protection legislation in your country) to access certain Personal Data held about you and correct any inaccuracies. We may charge a reasonable fee for the processing of any data access request in accordance with data protection legislation in your country. You also have the right to raise a complaint about our processing with the data protection regulator in your jurisdiction.
b. Right to opt out of direct marketing
You have the right to ask us not to process your Personal Data for direct marketing purposes. You can exercise your right to prevent such processing by indicating that you do not consent to direct marketing at the point at which we collect your Personal Data. You can also exercise the right at any time after we have collected and used your Personal data for direct marketing purposes by:
i. following the opt out instructions contained in the relevant communications; or
ii. requesting access to your email preferences
c. Updating information
We will take reasonable steps to try and ensure that your Personal Data is accurate. To help us do this, please notify us of any changes to your Personal Data.
d. Contacting us
Sonntek, Inc.
125 Pleasant Avenue
Upper Saddle River, NJ 07458
or by e-mail at sonntek@aol.com
or by phone 201-236-9300